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Services / Custom AI engineering

AI built on your IP, not a demo.

We design, build and run AI tools that package your method for your team and your clients. They’re in production, with real client teams, today.

What we do

Turn your IP into AI.

Your method, frameworks and playbooks are your edge. We engineer AI tools around them, for your team and for your clients.

  • Custom AI engineering

    Assistants, agents and tools designed, built and run in production, with monitoring and cost controls.

  • AI coaches built on your method

    An expert that answers from your frameworks and each client’s own documents, available whenever they need it.

  • Private knowledge bases

    Your playbooks, processes and plans made searchable by AI, with each client’s data kept separate.

  • Operations hubs

    Software that reads the inbox, matches bookings, orders and forms, and flags only what a human needs to check.

  • Lead research and scoring

    AI that researches a prospect and scores them against your ideal client before a salesperson picks up the phone.

  • Automated training videos

    Tutorials and walkthroughs recorded, captioned and voiced automatically, so they stay up to date.

Case study · SalesStar Global · Ask Penny

An AI sales coach built on SalesStar’s coaching method

SalesStar’s coaches can’t sit in on every rep’s week. Ask Penny can. It knows SalesStar’s frameworks and each client’s own playbooks, lives inside the CRM the reps already use, and answers from their documents, not the open internet.

The full SalesStar story →
Live

In production with client sales teams in several countries

EU

Hosted in Frankfurt for GDPR

8 / 8

Data-isolation tests passed between client knowledge bases

21

Tutorial videos recorded with an automated pipeline

The work itself

Tap a video for sound.

Tap for sound

Ask Penny: research and score a prospect

AI sales coach we built · tutorial

More results

SalesStar Global · Sales coaching · five markets

An AI enrichment engine for every inbound lead

Every new lead is checked against SalesStar’s ideal-client rules within minutes, then researched and briefed by AI before a coach picks up the phone.

234

Leads enriched in the first two weeks, 0 failed, and all 67 ideal-client leads delivered to the CRM

Language Solutions Aotearoa · Interpreting & translation · NZ

One operations hub, with AI that keeps the work flowing

We brought bookings, interpreters, calendars and paperwork together in one operations hub. An AI process reads and matches the information as it arrives, so the team can spend its time on the jobs that need a person, and GoHighLevel reaches out to new clients.

  • ✓More productive: the team’s time goes to clients, not admin
  • ✓Operations that run smoothly, day to day
  • ✓The whole team working from one reliable system
  • ✓Ready to scale: room for more work without more admin

Our process

How it works.

  1. 01

    Pick one workflow

    We start with the process that costs the most hours or holds the most IP, and agree how we’ll measure it.

  2. 02

    Map your IP and data

    What the AI needs to know, where it lives, and who is allowed to see it.

  3. 03

    Build and test

    Tested against real questions, including whether one client could ever see another’s data, with an evaluation designed by our research partner.

  4. 04

    Launch where your team works

    Inside the tools they already use, with tutorial videos so people get value in their first session.

  5. 05

    Run and improve

    Monitoring, cost controls and usage reporting, then the next workflow.

How we build it

One workflow first

We start with the single process that costs you the most hours, ship it, and measure it before building the next one.

Your data stays where it should

We host in the region your clients need: Frankfurt for EU/GDPR work, New Zealand or Australia for local data. Sensitive records never go to a model that shouldn’t see them.

Tested, not just demoed

Every build ships with tests for the things that matter, such as whether one client can ever see another’s data.

Built to run in production

Monitoring, cost controls and handover documentation are part of the build, not an afterthought.

Who does the work

The team.

Jono Thompson-Bean

Jono Thompson-Bean

Founder · Strategy, AI & growth

Founded AlphaBean in 2017, straight after a degree in computer science and statistics. Jono has spent more than ten years in digital marketing, with a statistician's eye for what the data actually says. He is completing a master's in artificial intelligence at the University of Auckland while building the business. He scopes every engagement himself and builds the ROI model before anything is proposed.

AW

Aron Weston

Full-stack engineer

Builds the application code behind our AI products, including Ask Penny's API, agent and data layers. If it has to run in production and stay up, Aron builds it.

Igor Kim

Igor Kim

BI developer · Power BI & Snowflake

Igor is a BI developer and data professional specialising in data engineering and visualisation with Power BI and Snowflake. He builds intuitive dashboards and models that turn complex data into actionable insights, with experience across transport, government, and supply chain industries delivering scalable, data-driven solutions.

Dr John Wilcox

Dr John Wilcox

Research & evaluation

Alethic Innovations

Founder and chief scientist of Alethic Innovations and a former adjunct professor of psychology at Columbia University. He holds an interdisciplinary PhD in psychology, philosophy and political studies from Stanford, and wrote the book on how accurate human judgment is and how to improve it. With us he designs evaluations: how we test whether an AI tool, or a programme, is actually working.

Questions we get asked

What kind of AI do you build?

AI coaches built on your method, private knowledge bases, operations hubs that read the inbox and match bookings, lead research and scoring, and automated training videos. We design, build and run them in production.

Is our data kept private?

Each client’s data is kept separate, and we test that one client can never see another’s. We host in the region your clients need; Ask Penny, the AI coach we built for SalesStar, is hosted in Frankfurt for GDPR.

Is this a demo or a real product?

A real product. Ask Penny is in production with client sales teams in several countries, with monitoring, cost controls and usage reporting.

Where do we start?

With one workflow: the process that costs the most hours or holds the most IP. We agree how we will measure it, build and test it, and launch it inside the tools your team already uses.

Start the conversation

What would youhand to AI first?

A few lines about your business and what you want to grow. We'll come back within one business day to set up a 30-minute discovery call. No pitch until we understand the problem.

Goes straight to jono@alphabean.ai. We reply within one business day.