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Chill Hut · E-commerce · NZ & Australia In progress

Finding where the sales actually come from

A viral reel brought a flood of traffic. Almost none of it bought. The orders came from people who went on to search for the brand.

AnalyticsSearchConversion
26×

Better conversion from Google search than from Facebook in the viral week

90%

Of Australian sessions on mobile

The challenge

  • —Social traffic was huge but converted at a fraction of a percent.
  • —There was no Google Search Console on either store, so search demand was invisible.
  • —Two platforms: Shopify in Australia, WooCommerce in New Zealand.

What we did

  • ✓Pulled the store’s own session and order data by channel for the viral week.
  • ✓Set up search tracking and a conversion plan built around the search visitor, on mobile first.

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